Solve the Mystery Public relations and marketing are two terms that say exactly what they mean.  They are about relating - positively - with the public to whom we want to sell and / or provide a product or service.  It only gets complicated when we are uncertain as to exactly who that public is, what they want, and how they want it.   We provide you with the tools to solve these mysteries. Through market surveys and analysis, detailed plans, strategies, and advertising campaigns, we eliminate the costly guesswork.  We also are careful to include that final important step:  a customer service training course for your staff. Our experience is in both the private and public sectors.  Our interest and expertise are with new and established companies - including e-commerce - and individuals in search of a fresh image and greater marketability.   We believe that public relations is both internal and external.  In both cases, it has to do with clear and honest communication.  As a result,   we provide training in the formation of focus groups to enhance  communication within your organization as well as to establish common ground with and greater understanding of your external markets and communities.  We also work with you to establish regular communication channels - including some unique, contemporary ones - with your staff and the general public. Contact Jackie today for a review of your needs.